Talking Pulse: London’s Video Experts
- Martini Siu
- Oct 20
- 4 min read
In today’s healthcare environment, clear and compassionate communication is essential.
Our clients like Lions Group (a London-based child & adolescent specalist healthcare provider group) have tripled their self-funded patient enquiries, Orri ( Marylebone-based, CQC-Outstanding Rated Private Eating Disorder Provider) have reached millions of ideal clients and Harbor London (London's most luxury mental health treatment centre) have developed their relationship with healthcare professionals.
Why do Clients Choose Talking Pulse Video Services for Healthcare?
Talking Pulse is not just a video production service.
Talking Pulse is a healthcare media strategic partner for your organisation.
We work with healthcare organisations to understand your business goals and tailor bespoke solutions to fit your needs.
For example, most organisations tell us their objective is to boost patient engagement through digital channels and drive new business, self-funded enquiries and refferals from healthcare professionals.
We'll evaluate your current organisations strengths and weaknesses and look for easy opportunities to drive impact.
For example, your business might require a refresh of their:
Patient Testimonials: Real stories from patients build trust and credibility. Talking Pulse captures these testimonials with sensitivity and professionalism, ensuring patients feel comfortable sharing their experiences.
Patient Education: Videos that explain medical procedures, treatments, and health tips help patients make informed decisions about your service. It is the most effective way to establish trust.
Patient Engagement: It takes 7 hours of digital consumption for a patient to be activated ie. the journey from a patient finding your service to booking a call with you on average requires 7 hours of digital consumption.
By focusing on these areas, Talking Pulse help healthcare providers improve communication, increase patient satisfaction, and ultimately achieve business goals.
The Process Behind Talking Pulse Video Services
I've created a unique 5-step process that ensures every piece of content we make is aligned to a specific business goal hence we've been a trusted partner for leading healthcare organisations in the UK to drive meaningful business outcomes: Grew Self Funded Patients by 300%, Reached millions of patients using Social Media.
Consultation and Planning
The first step is understanding your goals, audience, and compliance needs. I work closely with your team to develop a strategy that aligns with your objectives.
Pre-Production
Messaging is crafted with patient-centric language, ensuring clarity and empathy. Messaging is the most critical component to establish patient trust. This is the make or break. Most video agencies don't have the unique expertise on patients and hence don't understand how to craft messaging that resonates with your patients.
Production
I understand that filming at your premises require a deep empathy with patients, staff and security that's why our team are uniquely trained to work in a confidential manner that protects patients and minimises disruption to your service. Our experienced team have worked in high stake enviroments include government-confidential settings, breaking news and operating theatres. Our experienced team uses the top-of-the-line professional cinema equipment to capture stories that evoke emotion.
Post-Production
I focus on working with you to ensure compliance, alignment on the strategy and ensure the piece of work is something you'd be proud to show your board and/or senior executive team. Our most recent campaign with Hope for Tomorrow delivered excellence and the CEO Tina Seymour said it was brilliant at capturing the essence of their event.
Final Delivery and Support
This is cruicial because I never leave our clients guessing because sometimes requirements can change and so I work with you to ensure that the content works for you and is not just another piece of content. This is why our clients have been so successful in driving business outcomes because the distribution of content is just as important (if not more important) to achieve your business outcomes.
This thorough process guarantees that every video not only looks professional but also serves its purpose effectively.
How Talking Pulse Video Services Enhance Patient Experience
Videos created by Talking Pulse do more than inform - they foster a deeper connection between healthcare providers and patients. Here’s how:
Building Trust Through Authenticity
Patient testimonials filmed by Talking Pulse provide genuine insights into care experiences. This authenticity helps build trust and encourages new patients to seek your services.
Simplifying Complex Information
Medical topics can be overwhelming. Talking Pulse breaks down complex procedures into easy-to-understand visuals and explanations, reducing patient anxiety.
Encouraging Active Participation
Engaging videos motivate patients to follow treatment plans, attend appointments, and adopt healthier lifestyles.
Supporting Diverse Patient Needs
Videos can be tailored to different languages, cultures, and accessibility requirements, ensuring inclusivity. For example our work with Harbor London focused on engaging with Arabic-speaking patients hence we produced messaging & deliverables catered to that audience.
By enhancing communication and engagement, Talking Pulse Video Services contribute to better patient outcomes and satisfaction.
Practical Tips for Maximising the Impact of Healthcare Videos
To get the most out of your healthcare videos, consider these actionable recommendations:
Keep Videos Short and Focused
Aim for 2-3 minutes per video to maintain attention and deliver clear messages.
Use Patient-Friendly Language
Avoid medical jargon. Use simple terms and visual aids to explain concepts.
Incorporate Calls to Action
Encourage viewers to book appointments, visit your website, or contact your team for more information.
Leverage Multiple Platforms
Share videos on your website, social media, waiting room screens, and patient portals for maximum reach.
Measure Engagement
Track views, shares, and feedback to understand what resonates and refine future content.
Implementing these tips alongside Talking Pulse’s expertise will ensure your videos truly connect with your audience.
Partnering with Talking Pulse London for Your Video Needs
When you choose to work with talking pulse london, you gain a partner dedicated to healthcare excellence. My team understands the nuances of healthcare communication and the importance of patient-centred storytelling.
Whether you need patient testimonials, educational content, or engagement videos, Talking Pulse offers customised solutions that align with your goals and regulatory requirements. Their commitment to quality, empathy, and compliance makes them the ideal choice for healthcare providers in London.
Investing in professional video services from Talking Pulse means investing in better patient relationships and improved healthcare delivery.
By integrating video into your communication strategy with Talking Pulse Video Services, you can transform how you connect with patients. Their expertise ensures your message is clear, compassionate, and compliant - helping you deliver care that truly resonates.
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